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Privacy Policy

ROPRA Life Sciences Institute Privacy Policy

ROPRA Life Sciences Institute is committed to providing high-quality professional training, recruitment and consultancy for the Life Sciences industry globally. We take your data privacy seriously and value the trust our customers, clients, and partners place in us when handling their personal information

Contact Information

For any questions or concerns regarding this privacy policy, please contact our data controllers through the following means:

ROPRA Life Sciences Institute
Call: 0044-2039597934 / 0091-8328016464
Email: contact@ropra.org
Post: 20 Wenlock Road, London, UK, N17GU

If you have any questions or complaints regarding your data, please use the above contact details.

What We Collect

This section outlines the types of personal information we may collect when you engage with our products and services, including registering for events, subscribing to newsletters, or downloading resources.

In this Privacy Policy, "personal information" refers to the following types of data that we may collect and use:

  • Contact details: such as name, email address, postal address, and telephone number.
  • Professional information: such as nationality and job title.
  • Login credentials: usernames and passwords (for our online training platform).
  • Payment information: such as credit or debit card details or bank account information.
  • Feedback and interactions: comments, survey responses, and posts on our platforms.
  • Preferences: interests and marketing preferences.
  • Website usage: information on your interaction with our website, collected through cookies and other tracking technologies.

This information typically relates to:

  • Customers, subscribers, and users of our services and products.
  • Attendees at our training events.
  • Contacts from our suppliers and business partners.

Children's Personal Information

Our services are intended for professionals and are not directed at children under sixteen. We do not knowingly collect personal information from individuals in this age group, and we reserve the right to delete such information if discovered.

Who We Share Your Personal Information With

Your personal information will not be shared with any organization outside of ROPRA Life Sciences Institute. However, we may share some information with third-party advertising platforms, such as Google and LinkedIn, to tailor our messaging and promotional content. We only use Google’s and LinkedIn’s approved APIs for uploading customer data.

How and Why Personal Information is Used

Inquiries, Sales, and Administration

If you inquire about our products or services, your personal information will be used to respond to your inquiry or process any requests you make. For customers, we use your contact and payment details to provide services, communicate, handle payments, and manage any necessary follow-ups.

Event Management

For event participants, either as trainers or delegates, we will use your personal information to manage the event logistics, handle payments, and provide necessary follow-up communication. This includes free sessions, for which we may contact you regarding session details.

Marketing

Depending on your interaction with us and relevant data protection laws, we may use your data for marketing purposes, based on either your active consent (opt-in) or implied consent. You may change your marketing preferences at any time.

Analytics and Mobile Applications

Our emails may include a "web beacon pixel" to track engagement (e.g., if an email was opened). This helps us gauge interest and adjust our content. You can avoid tracking by opting out of email marketing or not interacting with the links within our emails.

Online Communities and Chat Areas

Information disclosed in public areas on our website (e.g., forums or chat areas) can be collected and used by other users. Please exercise caution when disclosing personal information in such spaces.

Customer Enquiry Chat Areas

We use information from our chat areas to provide product recommendations and assist with any inquiries.

Automated Decision-Making and Profiling

ROPRA may use automated tools to personalize content on our website based on your preferences, ensuring a more relevant user experience.

Legal Compliance and Anti-Fraud

We may use personal information to fulfill legal obligations, such as preventing fraud. We may conduct necessary checks against international sanctions lists and other regulatory standards.

How We Protect Personal Information

ROPRA Life Sciences Institute values the security of your personal information. We use physical and technical measures to prevent unauthorized access or disclosure. Electronic data is stored on secure servers with restricted access, and our team receives training on data protection practices.

Cookies

A "cookie" is a small text file that may be placed on your device when you visit our website. For more information, please refer to our Cookie Policy, available on our website.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites and recommend reviewing their privacy policies separately.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and as permitted by applicable laws. Once personal data is no longer needed, it will be securely deleted.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Right to be informed: Transparency about the data we collect, its use, and with whom it may be shared.
  • Right of access: Request a copy of the information we hold about you.
  • Right of rectification: Request corrections to any inaccurate or incomplete data.
  • Right to be forgotten: In certain circumstances, request deletion of your data.
  • Right of portability: Request the transfer of your data to another organization.
  • Right to restrict processing: Request limitations on how we use your data.
  • Right to object: Challenge certain types of data processing, including direct marketing.
  • Rights related to automated decision-making: Request information about automated data processing activities.

You are free to exercise your rights by contacting us via the contact information provided above.

Changes to This Privacy Policy

ROPRA Life Sciences Institute may update this Privacy Policy to reflect changes in legislation, best practices, or how we process personal information. We encourage you to check back periodically to stay informed.